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Patient Participation Group

The Practice currently has a Patient Participation Group who meet bi-monthly at Spinney Brook Medical Centre. The aim of the group is to ensure that our patients are involved in decisions about the range and quality of services provided and (in the future) commissioned by Spinney Brook and Woodford Medical Centres as a member of a wide GP Commissioning Group.

Below are some frequently asked questions and answers about our PPG which we hope will inform you about our plans and encourage you to sign up.

Common Questions and Answers

Q What is a patient group/patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q Why are you asking people for their contact details?
A We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.

Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients. Patient details will be anonymised

Q Will the questions you ask me be medical or personal?
A We will only ask general questions about the practice, such as short questionnaires.

Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q How often will you contact me?
A Not very often… our aim is to have a ‘Topic of Discussion’ which will appear on our website every 2 months

Q What if I no longer wish to be on the contact list or I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further messages.

If you are interested in joining the online PPG please click here to complete the sign-up form.

We hope you join us and get involved in making your views on the Practice and local healthcare provision known.

If you are happy for us to contact you periodically by email, please sign up for our Patient Participation Group.

Local Services, Let
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